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GENERAL TERMS

These terms of use apply to your use of this site and provide a legal document which sets out your rights and obligations, those of FB TRAVEL in relation to the holiday services offered through this site.  Reference on this website to “our”, “we” and “us” are reference luxurycruisingholidays.co.uk.  www.luxurycruisingholidays.co.uk is a trading name of Midcounties Co-operative Travel.

COPYRIGHT NOTICE

This website and its contents are copyright of FB TRAVEL.  All rights reserved.

NON-COMMERCIAL USE ONLY

You may only use this website for your own personal use (which will at all times be reasonable and not abusive) or for purpose legitimately connected with purchasing our products and services.

You are not allowed to access, use or copy any material or information on this website for any commercial purposes which are unlawful.  In particular, you are not allowed to copy (whether by printing off, storing on a disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.

OWNERSHIP AND USE OF MATERIAL AND INFORMATION ON OUR WEBSITE

This website displays brands, trademarks and registered trademarks which are registered in the UK.  Other product and company names mentioned on this website are proprietary to their respective owners.  You are not licensed to use any of the marks on our website unless written permission is granted and you may not meta tag any of these marks.

Unless otherwise stated, we own (or are licensed to use) the intellectual property rights in the contents and information in this website, including (without limitation) all text, sound, photographs, images, logos, maps, podcasts, blogs, customer reviews, graphics, designs, underlying source code and software.  Subject to the “Non-Commercial Use Only” section above, material and information either whole or in part, from this website may not be reproduced, copied, republished, downloaded, posted, broadcast or transmitted in any form or medium without our and/or the appropriate owner’s prior written permission.

LINKS

If you wish to include a link to our website, unless you have our written permission, you may only do so to our homepage.

The website contains links to external web sites.  These links are provided so you can find out further information quickly and easily.  Please note that we are not responsible for the contents of these websites.

DISCLAIMER

To the maximum extent permitted by law, FB TRAVEL disclaims all warranties whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damage whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.

AGREEMENT

By accessing, using browsing or booking on this site you agree that you have read, understood and agrees to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations.

This website is for the purpose of communicating prices and availability; it should therefore not be regarded as an offer, purely as an invitation to treat.

All contracts concluded between FB TRAVEL and you the customer are subject to our standard terms and conditions.  A contract is only concluded when we accept your offer by sending you a confirmation of our acceptance.  Our acceptance is effective when sent by us.  The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes and other representations.  This does not affect your statutory rights as a consumer.

This site and its holiday services are only available to people who, and parties the may, lawfully enter into and from contracts under UK law.  You must be aged 18 years or more to book a holiday service from this site and there must be at least one adult (18 years or more) travelling on any one booking.

This website is for use by members of the public only to make direct bookings with the various holiday companies featured.  We DO NOT accept bookings made by travel agents or other agents on behalf of members of the public.  Any bookings made in convention of this rule will be notified and cancelled.  Access to this site is free.  However, you access and use it entirely at your own risk.  Except as stated in these Terms of Use we make no representation or warranties in respect of this site, its contents or performance and all conditions and warranties that might otherwise be implied by statue or at common law are excluded to the fullest extent permitted by law.

We do not promise that this site will always be available or that its operation will be error free, nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it.  FB TRAVEL does not accept any liability for any losses or claims arising from any inability to access this site, any interruption in the conduct of any auction or any failure to complete a transaction.  This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded or any programs or date already on your system, and website-browser incompatibility problems.

EMAILING NEWSLETTERS

All offers contained within email newsletters are strictly subject to change/availability and we reserve the right to change the offer at any time without notice.  Prices quoted will be based upon double occupancy unless otherwise stated.

PRICE AND AVAILABILTY INFORMATION

The prices shown on this website are valid at the time of input, however we reserve the right to change our prices or other details at any time.  Prices may go up or down.  Prices are per person, based upon double occupancy unless otherwise stated.  We will confirm the correct price or advise of any amendment before the booking is confirmed.  We reserve the right to withdraw these prices without notice.  Each appropriate tour Operator or Airline reserves the right to withdraw these prices without notice.  Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and route.  All holiday and flight prices quoted are in pounds sterling and all taxes, resort transfers charges may apply to selected holidays.  A credit card charge of 2.5% applies (exceptions may apply with certain operators where we may have the ability to pass credit cards direct – this benefit is strictly subject to change by the supplier concerned and may be withdrawn at any time).

Please note that the prices quoted on this website are supplied directly from the tour operator. FB TRAVEL is working to encourage operators to include all unavoidable charges in their quoted prices.  We believe this will provide greater transparency and give customers a fairer basis for comparing prices.

BOOKINGS

Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and routes.  All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport.  Any children under 16 years who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad.  FB TRAVEL will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced for travel.  New passport regulations are now in place for first time adult passport applications (aged over 16 years). As part of the passport application process, interviews are now required to support your passport application to be processed.  This is to ensure that your identity is protected, so allow enough time for your passport application to be processed. It is the responsibility of the lead passenger to disclose facts about any passenger that may affect their ability to travel.  Particular regard should be paid to the following:

a)   Criminal Offended ( USA Visitors-Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking)

b)   Machine readable passports required for travel to USA

c)    Previous deportations/refusals from countries/country that you are visiting

Charges will be incurred for any amendments made to a booking or travel arrangements.

It is conditions of booking that you take out adequate insurance either by taking out our special holiday insurance or by arranging another policy that offers the same or protection.

The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and carriers conditions of carriage.

DATA PRIVACY

Please request details if required.

COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS FB  TRAVEL AS A TRADING NAME OF COOPTRAVEL.CO.UK

The copyright on material contained on this site belongs to us or its licensors.  You are only allowed to use the material contained on the web site as set out below.  If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material.

You may save and print individual items to other users of the site or your friends provided that they only use them for their own personal, non-commercial use.  Any other onward distribution or further publication is prohibited.

You are not allowed to copy or use material from this web site for any commercial purpose.

All intellectual property rights (including, without limitation, copyright and rights in and to any databases and trade marks) subsisting in this site and its contents, and in the software and source materials used in connection with it, are owned by FB Travel, a trading name of Midcounties Co-Operative Travel. All such rights are reserved.

LINKS

Any links featured on this Site have been included for your convenience only.  The inclusion of a link does not imply that we endorse or accept any responsibility for the linked site, its content of its provider.  Access to a linked site will be subject to that sites own terms and conditions, to which you should refer.

Please note linked or framed sites are not members of ABTA.

ABTA

ABTA protection applies to services supplied by Midcounties Co-operative Travel, but does not apply to services featured on this website that are provided by any company that is not a member of ABTA.

FB TRAVEL operating the fulfilment of the FB Travel (a trading name of Midcounties Co-operative) website, is a member of ABTA with membership number G9172/P1571 which means you have the benefit of ABTA’s assistance and Code of Conduct.  Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company.  Please ask us about the protection that applies to your booking.  We also hold an ATOL licence no.6053.  As such we are fully bonded according to ABTA’s rule and abide by ABTA’s Code of Conduct.

BOOKING TERMS & CONDITIONS

To see conditions please click here

ATOL BOOKING TERMS AND CONDITIONS

To see the conditions please click here

VARIATION OF TERMS OF USE

These terms of use may be revised from time to time.  If they are revised, we will post the revised version on this site.  The revisions will be effective immediately.

Please re-read these Terms of Use from time to time even if you have previously used this Site.  By using this Site after we have changed the Terms of Use, you will be deemed to have accepted the changes.

If for any reason, you do not agree to abide by our Terms of Use, please do not use this site.

COOPTRAVEL.CO.UK PRIVACY POLICY

About us/Your Information

FB Travel, a trading name of The Midcounties Co-operative Travel is committed to ensuring our site is absolutely secure for you to use and takes great care to protect your information.

This privacy policy explains what information we collect about you, how we may use it and the steps we take to ensure that it is kept secure.  We also explain your rights and how to contact us.  Please note that this website provided links to other websites belonging to other organisations, which are provided for your convenience.  We would recommend that you read the Privacy statement for every website that you visit.

FB TRAVEL is a trading name of The Midcounties Co-operative Travel.

DATA PRIVACY

In order to process your booking and ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.

We take full responsibility for ensuring proper measures are in place to protect your information and we comply with all applicable data protection legislation as detailed by the UK Data Protection Act 1998.  Information about you may be passed to other companies within FB Travel Ltd and The Midcounties Co-operative Group for administration, marketing and analysis purposes and for customer surveys and market research.

We collect information such as name, address and date of birth when an enquiry is generated, or a booking is made.  We may contact you by mail, telephone, fax or email to let you know about any other products, services or promotions that may be of interest to you.

We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc.  The tour operator or relevant supplier’s use of your information is subject to their policy, both in respect of your booking and any future marketing.

Please ask for a copy of this should you wish to see it.  The information may also be provided to your insures (if apply for insurance), security or credit checking companies, public authorities such as customs/immigration if required by them, for dept collection purposes or as required by law.  Additionally, where your holiday is outside the European Economic area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country.  (If we cannot pass this information to the relevant suppliers whether in the EEA or not, we cannot provide your booking.  When making a booking you consent to this information being passed on to the relevant persons.)  We will not however pass any information onto any persons not responsible for part of your travel arrangements.  This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements.

If we change our Privacy Policy, the changes will be posted here, so that you are always kept informed of how we collect and use the information and when we would disclose it.  Your continued use of this website constitutes your agreement to the changed policy.

N.B this only applies to the website and not to the website of other companies, individuals or organisations to which we provide links.  We are not responsible and will not be able to protect your privacy if you disclose personal information in this way.

Your Data controller is:FB TRAVEL.  You are entitled to a copy of your information held by us.  If you would like to see this Please ask us.  We may make a small charge for providing this to you.

THE USE OF COOKIES

In common with many other website operators, (download of files to your PC to record your visits to the site) to measure site information.  Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.

Please note, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your visitor experience.  For further information on cookies and how to switch them off see www.allaboutcookies.org